Carlton Downtown Hotel 4*

  • Wi-Fi
  • Valet parking
  • 24-hour reception
  • Rooftop pool
  • Fitness centre

Located merely 1.9 km from the downtown Dubai Mall, the sophisticated Carlton Downtown Hotel Dubai offers amenities such as a nightclub, a sun terrace, and a shared lounge. The 42-storey luxury hotel is a good starting point for Dubai's sports attractions, including the Dubai Ice Rink, which is approximately a 25-minute walk away.

A minibar and tea/coffee making equipment along with a flat-screen TV with satellite channels are provided in each of the non-smoking rooms at Carlton Downtown Hotel. Guestrooms are outfitted with an elegant interior. The safe bathrooms come with bathrobes. You can enjoy views of the city.

The Carlton has a swimming pool and a health club. Furthermore, the property provides access to a wellness centre and a full spa, as well as a tennis court. You can also relax with a back massage along with a Turkish steam bath and a Jacuzzi. At the Carlton Dubai, business travellers can make use of meeting rooms with a catering service.

A homemade breakfast is available in the morning. Bayty All Day Dining, the onsite restaurant, serves international cuisine while Deli Grind Coffe restaurant is boasting international specialties. Guests may relax at the lounge bar, enjoying laid-back drinks.

The 4-star hotel has a prime location in Dubai, around 600 metres from Financial Centre underground station and 2.5 km from the Jebel Jais. As a plus for business travellers, the Carlton Dubai is within 30 minutes' walk of Emaar Square Business Park. A family vacation to Dubai will become more exciting if you visit the gargantuan Dubai Aquarium & Underwater Zoo lying just 2 km from the accommodation. This Dubai hotel is also situated within reach of Rostamani Tower bus stop.

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360° panorama
    How to reach hotel

    Airports

    Dubai Creek SPB
    10 km

    Train stations

    Financial Centre Station
    200 m

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking
    • Valet parking

    Shuttle

    • Paid shuttle service

    Activities

    • Fitness centre
    • Tennis court

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Grocery shopping service
    • Welcome drink
    • Happy hour

    Dining options

    • In-room breakfast
    • Restaurant
    • Poolside snack bar
    • Snack bar
    • Packed lunches
    • Special diet menus

    In the kitchen

    • Electric kettle

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Babysitting/Child services
    • Children's menu

    Recreation

    • Rooftop pool
    • Heated swimming pool
    • Beach umbrellas
    • Sun loungers
    • Night club
    • Sun terrace
    • Spa & wellness centre
    • Sauna
    • Turkish bath
    • Steam room
    • Jacuzzi
    • Back massage
    • Full body massage
    • Foot massage

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled
    • Bathroom for disabled

    In the rooms

    • Air conditioning
    • Soundproofed rooms
    • Sitting area
    • Dressing area
    • Garden furniture
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Washing machine
    • Free toiletries
    • Sink

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • Non-smoking rooms
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access
    • Key access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 14:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • The maximum number of extra beds in a room is 1.

    Location

    360° panorama
    Map
    Nearby

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Henri

    2024-01-30

    8/10

    we stayed at carlton downtown in a 2 bedroom suite. it was huge, clean, and comfortable with a fabulous view of the city. the staff, valet parking, and room service were polite and efficient. there was valet parking for our car. we would definitely recommend carlton downtown.

    Cannot find any fault 😊.

    Henri

    2024-01-18

    9/10

    Room was massive, people wonderful. Great location near metro and restaurants. Amazing panoramic view of Burj Khalifa. Comfortable bed and pillows. Enjoyed time at Carlton Downtown.

    Lifts occasionally slow or out of order. Undercooked chicken in Bayty restaurant.

    Henri

    2023-11-30

    9/10

    Loved the location, the staff was amazing, and my room had an incredible view of the Dubai mall - perfect for a chill evening 😊. The spa and pool were fab, a great way to unwind after a day out exploring. Only downside - staff seemed a bit stretched thin and took a tad longer for service, but nothing major to spoil the awesome vibe overall. Will definitely be back for another relaxing stay!

    Henri

    2023-11-10

    6/10

    My stay at Warwick was truly brilliant! The rooms were amazing, and the staff, especially Estela, were warm and helpful. The sports bar was perfect for EPL fans, and the Burj View room was heavenly. The complimentary wifi was a bonus, and the pool location was fantastic. Although there were a few maintenance issues in the room, the overall experience was fantastic. The location was great, rooms were spacious and well-equipped, and the gym and spa were relaxing. The concierge and porter were helpful, and waking up to a view of the Burj Khalifa made my trip unforgettable. The only downside was the uncomfortable extra bed provided. The hotel's proximity to landmarks like The Green Planet and Kidzania added to the convenience and enjoyment of the stay, making it a great choice for families looking to explore Dubai together.

    Fatima

    2023-11-02

    10/10

    Enjoyed the sea view and style of the room at Carlton Downtown Hotel. Service was good, despite a minor wait at check-out. a great place to stay in Dubai.

    A.

    2023-10-09

    8/10

    Check-in was efficient, an upgrade was offered. Rooms on higher floors boast fantastic views. Conveniently situated near the Metro, Financial Centre, and Dubai Mall. A diverse selection of restaurants available.

    No crib provided for infants. Mini-bar not cleared upon request.

    David

    2023-09-02

    7/10

    Indulge in succulent Angus beef and local culinary gems. The personalized service is a sweet treat, with rooftop views worth swooning over. The care for the guests, as showcased by Zenneb, Abil, and team, elevates the stay.

    The bathrooms need a makeover, and navigating the lift from different floors is like a mysterious maze. Hotel security falls short, with little regard for guest comfort and safety.

    Alfred

    2023-08-01

    9/10

    A stay that mixed work and play perfectly-with a view that beats office life any day. The room setup was practically made for my love of spreadsheets, but it was the rooftop pool that really got me diving in. The dining spots are a global buffet dream, but it was the lounge with the Latin vibes that spun my night right. And that view! I nearly forgot to leave. Cheers to perfecting the art of work-play balance with a side of global flavors.

    Richard

    2023-07-21

    8/10

    We had a great stay at this luxurious hotel in the heart of the city. The location was perfect, with easy access to the financial center and transportation 24/7. The views from our room were amazing, overlooking the sea and iconic landmarks. The staff provided excellent service, from the friendly reception to the attentive restaurant staff. The room was clean and comfortable, with all the amenities we needed for a relaxing stay. The spa and wellness center offered a range of treatments and the outdoor swimming pool was a great place to unwind. We felt well taken care of and would definitely recommend this hotel to our friends.

    The only downside was the noise from a nearby construction site that disturbed our sleep. Despite the manager's assurance that it would stop at night, it continued throughout.

    James

    2023-07-11

    9/10

    Great location near the metro station. Early check-in arranged by helpful front desk staff. Clean rooms and attentive service. Lovely cafe for coffee. Enjoyed a relaxed dinner with excellent service in the sports bar. a pleasant experience.

    Felt well taken care of, nothing was too much trouble.

    Chris

    2023-07-07

    10/10

    The hotel's location is great - it's near the metro station which is convenient. there are plenty of restaurants and cafes within walking distance. The hotel facilities are excellent, and the cleanliness is great. the hotel staff is friendly and accommodating.

    Matthew

    2023-07-01

    7/10

    The room I stayed in had an very nice view, a pleasant surprise. The location of the hotel was very convenient, as it was close to popular spots and there was easy access to the metro.

    Stanley

    2023-06-29

    9/10

    We had an incredible stay at the hotel, exceeding our expectations. the room was spacious and comfortable, with a sofa and small kitchenette attached. the helpful staff, especially Mansour, made our check-in process smooth and pleasant. the hotel's location in the heart of downtown, near the metro station and cafes, was ideal. we were very happy with our experience at Carlton Downtown.

    All was perfect! 😊

    Charles

    2023-06-25

    9/10

    Spacious and clean rooms. Friendly staff. Convenient location near Metro station. Great rooftop pool with fine views. Good gym and dining options available.

    Nothing, no complaints at all.

    Catherine

    2023-06-08

    9/10

    The service provided by the staff is exceptional, they are always ready to help. The rooftop pool with breathtaking views is perfect for relaxation, especially in the jacuzzi. The rooms are spacious and tidy, with all necessary amenities including kitchen and washing machine. The location is convenient, however, afternoon traffic should be taken into consideration. a great experience!

    Sam

    2023-06-03

    9/10

    We had a wonderful stay at this hotel! The location was perfect for exploring the city, as it was close to many of the main attractions and right on the main avenue. The staff went above and beyond to provide us with excellent service, from the room service to the tours/ticket assistance. We were impressed by the in-room amenities, such as the air conditioning and tea and coffee facilities. The dining options were great, with plenty of variety offered at the restaurant and poolside snack bar. We also enjoyed the spa and wellness centre, as well as the rooftop pool and sun terrace. We highly recommend this place!

    This venue exceeded our expectations and we would recommend it to anyone looking for a great hotel in the area.

    Mike

    2023-06-02

    8/10

    Our Stay:

    Charles

    2023-05-23

    9/10

    The check-in process at Carlton Downtown was seamless, and I was warmly greeted by the receptionist, who made me feel welcome. The cleanliness of the room was regularly checked by the staff supervisor, ensuring a comfortable stay. I also enjoyed my experience at the Grind Cafe, where the service was friendly and the espresso was delicious. Carlton Downtown provided a wonderful trip experience.

    Harry

    2023-05-13

    10/10

    The room at Carlton Downtown Hotel was so spacious and had a separate queen bedroom with a lovely view of the city. The master bedroom with the big TV and en-suite bathroom felt super luxurious. As a budget traveler, I felt like I was getting a taste of luxury without breaking the bank.

    The view from the room could have been better, in my opinion.

    Henri

    2023-05-04

    8/10

    Had an amazing stay here in Dubai! the room was clean and cozy, with a fantastic view of the Burj Khalifa. the housekeeping staff was attentive and polite, making sure our room was always in top condition. the location was super convenient, just a short walk to the Financial Centre area and close to the Dubai Mall. the staff, from reception to restaurants, provided exceptional customer service and made us feel welcomed. Special thanks to Raymond for recommending this hotel - truly a more than 5-star experience.

    The pool on the rooftop was a bit small and windy, not ideal for a relaxing swim. the system for the lifts was a bit confusing and led to some waiting time.

    Mike

    2023-04-20

    9/10

    Spacious rooms with view of Burj Khalifa. Convenient location near metro and Dubai Mall. Clean and helpful hotel. Good breakfast options.

    Everything was spot on.

    James

    2023-04-11

    8/10

    I chose this hotel for attending a product showcase because it provides a world-class retreat for discerning business and holiday travelers. The staff was incredibly friendly and went out of their way to ensure a comfortable stay. The concierge, Adil, was especially helpful in planning sightseeing and day trips around Dubai.

    The only service I missed for my work was a faster internet connection, which would have been beneficial for my business needs.

    Scott

    2023-03-26

    10/10

    My stay at Carlton Downtown was absolutely awesome. The hotel has a great view of the city and a convenient location. The staff were incredibly nice and accommodating, allowing me to check in early and even letting me check out late when my daughter was still sleeping. The breakfast buffet was very good, with excellent service from Kasun and Ishwor. The friendliness and helpfulness of the staff, especially Maharood and Zainab, made my stay even more enjoyable. an awesome hotel experience.

    I do recommend this hotel.

    James

    2023-03-18

    9/10

    the staff, especially Joseph, the chief bellboy, went above and beyond to provide excellent hospitality. the location is perfect, being near the metro and easily accessible to various establishments. the upgraded Penthouse suite had a breathtaking view, spacious modern rooms, and friendly staff. the breakfast spread was extensive with a stunning view of Burj Khalifa. the rooftop pool was also a highlight, offering a refreshing escape with outstanding views. a pleasurable experience from arrival to departure.

    Nothing, no complaints at all. 👍

    John

    2023-03-15

    9/10

    Located in a prime spot close to the Financial Center metro station, this hotel offers easy access to Dubai Mall and a great nightlife scene. Plus, you can grab a coffee at Starbucks just around the corner. The room was spacious and well-decorated, with a separate bedroom and lounge area. The staff provided excellent service, and the breakfast was delicious. One of the best perks was the stunning view of the Burj.

    The carpet in the room was dirty with numerous stains.

    Henri

    2023-03-05

    8/10

    I absolutely LOVED waking up to the breathtaking view of the Burj Khalifa from my room on the highest floor. Definitely coming back for that view! Better in person than in photos.

    Sam

    2023-02-17

    9/10

    great hotel with top-notch cleanliness - perfect location for exploring, and easy access to shops and facilities. The reception staff and valet service were exceptional - making check-in and out a breeze. Ms. Anistasia and Ms. Angel provided warm and helpful service - adding a personal touch to the stay. The hotel's commitment to guest satisfaction was evident throughout.

    Would recommend

    Matthew

    2023-02-16

    9/10

    The panoramic views from the 26th floor were absolutely breathtaking. It felt like being on top of the world, with the iconic skyline of Dubai spread out like a mesmerizing work of art. The stunning vistas truly made me appreciate the beauty and grandeur of this vibrant city.

    Pillows a bit soft.

    Patrick

    2023-02-10

    8/10

    A cultural experience with a state-of-the-art performing arts center and gourmet food made in house. The hotel's strategic location is perfect for both business and leisure. The fitness center offers inspiring views.

    Couldn't find any cons, but I'm sure some people could complain about something.

    Scott

    2023-02-06

    9/10

    The location of the hotel is excellent, as it is situated near the famous Dubai Mall and is just a short walk away from the metro station. This makes it very convenient for exploring the city and accessing local shops nearby. The rooms are spacious and comfortable, with some even offering a great view of the city skyline, including the iconic Burj Khalifa. The service provided by the staff is top-notch, and the breakfast offered is delicious and satisfying. Additionally, the hotel has various facilities such as rooftop bars and lounges, perfect for relaxing and enjoying the atmosphere.

    The hotel's elevator can sometimes be slow and crowded, especially during rush hour.

    Alexander

    2023-01-27

    10/10

    The breakfast was fresh and delicious, and the location was perfect for exploring the city. The room was spacious and modern, with a great view. The staff were always helpful, especially when I needed help with my luggage.

    John

    2023-01-27

    10/10

    Upgraded to spacious suite with 2 double bedrooms and 2 bathrooms, at the same price. Great beds, clean rooms, convenient location near metro. Lovely rooftop pool and snack bar. Helpful staff at reception. Panoramic room was fantastic with stunning views.

    Stanley

    2023-01-08

    6/10

    The room was spacious and well-equipped, with all the necessary amenities for a comfortable stay. The location was convenient, with easy access to key attractions and shopping areas. the staff was friendly and accommodating, providing helpful assistance throughout our stay.

    Alex

    2022-11-07

    10/10

    I always return for the warmth. First stay, staff found car service. Hotel suits perfectly with Wi-Fi, parking, 24/7 service, pool, spa. Coming back for Xmas. Missing pets, but ac and non-smoking rooms are great.

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